How to improve the efficiency of customer service team?

  • Cloud page customer service

    consumer web page real-time questions, instant messaging and voice calls to improve transaction turnover rate.

  • Customer satisfaction survey

    call customer service call after the end of the automatic callback voice menu satisfaction survey.

  • Automatic care

    can customize the time, list, take the initiative to call out or customer care.

  • Custom voice navigation

    automatic voice navigation, according to the needs of the input customer information system, order number (integration database).

  • Intelligent customer service

    automatic voice recognition.

  • Intelligent customer service

    voice to text (large data analysis customer call content).

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