Snack store: because do snacks, often need someone in the store phone orders, apply for a cloud number to do a customer service, to save the general city of cable and telephone equipment costs, only need to shift staff to log in APP answer You can order, after the store to relocate also do not have to worry about the number or equipment to be re-cable the problem, the card number can be retained on the use of the!
E-commerce: the company needs to expand the need for internal communication between China's Taiwan, so far in China's warehouse staff and Taiwan's customer service or business department to do internal communication, but also need to manage online and online management system, the Internet to find the cloud too telecommunications , With their customer relationship management CRM system, not only can effectively manage customer information and product access and sales, actually also combined with the communication system so that customers can call while editing customer information, really very convenient, their communication system more Is so powerful, so that Taiwan and China's colleagues can directly dial the phone number can be used to call, and there is no roaming costs, really help us solve a lot of problems, so that the company to enhance a lot of efficiency.
Tourism: In order to expand the Japanese customers, but the company customer service are in Taiwan, thanks UBIIX let us apply for the Japanese number, and intelligent switchboard voice navigation system, you can let the Japanese customers call the corresponding Japanese voice, and then to Taipei Of the customer service to answer, do not have roaming charges, also began a business opportunities in Japan.
The most perfect combination of communications
international business grade exclusive greeting, according to your needs placed in different countries greeting, but also at any time to adjust the recording settings, so that customers feel more cordial
Smart voice navigation
fully automated voice navigation content, custom press 1 press 2 ... transfer department extension, can immediately follow your needs change settings, but also do not have to worry about the follow-up voice switchboard maintenance, the rapid establishment of your business Image
each extension can be multi-link ring: mobile phone or local city, UCall + App, computer, so that scattered around the customer service or business phone calls do not leak
Extension free of charge
Download UCall + APP login extension account, you can always call the extension of the number of colleagues, enjoy each other free of charge
How to improve the efficiency of customer service team?
Cloud page customer service
consumer web page real-time questions, instant messaging and voice calls to improve transaction turnover rate.
Customer satisfaction survey
call customer service call after the end of the automatic callback voice menu satisfaction survey.
can customize the time, list, take the initiative to call out or customer care.
Custom voice navigation
automatic voice navigation, according to the needs of the input customer information system, order number (integration database).
Intelligent customer service
automatic voice recognition.
Intelligent customer service
voice to text (large data analysis customer call content).